Risk Management Services from ProMutual Group

Strong risk management is the key to reducing your risk of claim and loss. We are recognized for our superior risk management programs and we offer many unique services, including comprehensive office appraisals, personal consultations, educational programs, and support groups.

Seminar and Conferences

Throughout the year we conduct and participate in educational seminars and conferences. Most qualify for CME credits. Click here for a listing.

Perspectives on Clinical Risk Management is our quarterly risk management newsletter.  Each issue explores a different risk management topic. Healthcare professionals may read the text, and upon successful completion of the test at the end of each article, earn AMA PRA Category 1 Credit^TM in risk management study. Some of the early issues that were originally available only in print have been updated and made available online at the Massachusetts Medical Society (MMS) web site (www.massmed.org). Click here to view current and archived issues of Perspectives.

Office Appraisals

An office appraisal is a critical first step in ensuring your practice is as well guarded against risk as possible. Our staff will come to your site, and using the latest technology plus years of experience, will help you define your specific risk exposures. We analyze the risk management strengths of your practice and compare your practice with others in the same specialty. We work with you, examining such issues as:

• Safety and patient confidentiality issues
• Administrative systems, including release of medical records and telephone triage
• Practice issues, including the prescribing and dispensing of medications
• Questions about documentation and informed consent
• Regulatory compliance issues

We also offer consultative services. We can help you address changing issues in risk management and develop new strategies for improving your practice. As part of the process, we are often called on to conduct focus groups to help you discover your patients' thoughts and concerns about your practice.

Emotional Support Groups

For ProMutual Group insured professionals involved in a claim or suit who wish to confront the emotional impact of their claim or suit on their personal and/or professional lives, support groups are available at no charge.

Helping Physicians

ProMutual Group’s labor and delivery claims reveal that “negligent management of shoulder dystocia” is now one of the most common and most costly allegations made against obstetricians. In the summer of 2004, ProMutual Group piloted a shoulder dystocia prevention program. Read more about it.

ProMutual Group is proud to be a supporter of Physician Health Services, which presented the group with a Distinguished Service Award in 2003.

ProMutual Group is a member of the Massachusetts Coalition for the Prevention of Medical Errors.

2006 Highlights

• Publication of four issues of Perspectives on Clinical Risk Management, focusing on hospitalists, termination of the professional relationship, nursing home malpractice, and documentation.

• Distribution to all insureds of a quick reference card on the disclosure process.

• Completion of more than 1,000 on-site office and hospital appraisals with recommendations for improvement tailored to each practice and/or group.

• Numerous oral presentations to audiences including national risk management groups, specialty medical societies, group practices, and hospital departments.

• Accreditation by the Accreditation Council for Continuing Medical Education (ACCME) as a provider of AMA PRA Category 1 Credits^TM for physicians. We are able to offer CME credits to physicians in all states without the need for joint sponsorship with another accredited institution.

• Publication of "Colorectal Cancer Screening and Malpractice Litigation," a study that was researched and written by members of the risk management staff together with an independent physician.